Privacy Policy

At Objects and Ideas, we have a very simple privacy policy: your information is yours and we don't forward it to others without your permission unless required to do by law, and we apply industry best practices to protect the information we do hold. If you have any concerns about how we use your information, please contact us as info@objectsandideas.com

1. What we do with your information

If you buy a product or service through our online store, we need to collect some personal information in order to do business, for example recording the sale and your contact details for a warranty use. If you sign-up to our newsletter then we need to record who we are sending it to and the associated email or social media address.

Our online store uses third parties to complete the sale, and we pass on some of your details. For example, we use PayPal as a payment gateway and UPS for shipping. Payment gateways such as Paypal are a separate service with their own privacy statement and we recommend you read these before using their service.  Shipping services, naturally will need your name and shipping address and a contact phone number for arranging delivery.

Our online store is hosted by Squarespace Inc and operates in the United States, so whilst we are a Canadian company, your personal details are held on US servers and subject to US law. Similarly, our email servers are hosted in the US.

2. Consent

We explicitly ask for your consent before sending marketing material, for example newsletters, and you are asked to opt in, we do not automatically check sign-up boxes.  You may withdraw your consent at any time.

If you purchase a product or service, we assume an implied consent to collect payment, shipping and warranty information.

 3. Disclosure

We may disclose your personal information if we are required to by law, or if you violate our Terms of Service.

4. Payment

We use third party payment gateways to process online sales, primarily Paypal. When you choose checkout in our store you are transferred to the payment gateway's servers. We do not see, hold or store any credit card information. Those third parties have their own privacy and terms of service statements that we recommend you read before use.

5. Website tracking

When you visit our online store, we see your and record your IP address and track which pages on our site you visit. This is done for us by Google Analytics, and we use the information to identify the products and features that are most popular with our customers. Our online store platform, Squarespace, also tracks this information for the same reason. In order to do this, Squarespace uses cookies, and their contents available to us at Objects and Ideas. We get to know what pages get traffic, we don't get to see your details.

6. Changes to this privacy policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. We will, for example, update the policy if we start using new services that require us to pass on any personal information.

If our business in acquired or merged with another business, you information may be transferred to the new owners. It may be that the first time you are aware of the sale or merger is a notice on our website.

7. Amending and correcting your personal information.

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact us at info@objectsandideas.com